Testimonials

I booked an appointment after having the norovirus and I was unable to tolerate PO intake and decided to book an appointment at the urgent care after I saw that IV services were offered online at the Durango location. I was informed after I arrived to my appointment (I had a one drive to this location) that they provider would not provide an IV if there were patients waiting in the waiting room even though the urgent care website specifically advertises IV therapy. I was told that I needed to go to the ED if I wanted an IV and then was charged $397.93. I work in healthcare and was not satisfied with this experience. (I selected a provider from the list due to it being mandatory in order to leave a review but I am unsure of the provider who I saw but it was the at the Durango downtown location). Hoping this review will save others from this experience and cost.

Kaitlin P. | Feb 12, 2026

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Kind and timely care. I really appreciate Christopher's quick interpretation of my x-ray and his suggestions. I also appreciate the follow up phone call. Thank you so much-

Cindy A. | Jan 29, 2026

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Excellent care!

Ruth S. | Jan 17, 2026

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Apparently, the Dr. wasn't concerned that my illness was connected to covid. He listened to my symptoms and expressed the plan to get me feeling better.

Steven R. | Jan 15, 2026

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I’m not singling out any particularly doctor as no one showed up for my appointment. No one bothered to contact me via text phone or email ask sat in parking lot shivering and coughing. They just kept pushing my appointment back until they cancelled it. I texted,left voicemails email, to no avail. Really disgusted with your lack of service or ability to contact anyone.

Thomss N. | Dec 26, 2025

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On the ball. Listened and responded.

Michael G. | Dec 25, 2025

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So compassionate and helpful I really liked the way he cared

Kelly P. | Dec 23, 2025

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Actually I was cared for by Benjamin Reetz(not on the list of staff),although I’ve seen you in the past and the reason we come back!Check in,exam ,xray and labs caring and quick.P A Reetz sincere ,friendly and smart.Also appreciate the follow up on Monday.Thanks and Merry Christmas

Brian R. | Dec 10, 2025

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I am not sure who took care of me. She was very friendly and confident. She agreed with my self diagnosis and prescribed an antibiotic that I could begin as soon as it was filled.

Patricia R. | Dec 05, 2025

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Chris was very thorough in making his diagnosis.

James K. | Dec 04, 2025

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Doctor Stewart was professional and courteous, listened and inquired.

Frederick H. | Nov 18, 2025

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Very attentive and friendly. I left feeling very well cared for.... I hope I got her name correct.

Theresa J. | Nov 12, 2025

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Service at Durango Urgent Care was friendly, efficient and thorough. Dr. G followed up with me via phone when sensitivity test showed that a 2nd antibiotic was necessary. Prescription was called into pharmacy in Utah to which I was traveling. Thank you all for your help!

Juliana S. | Oct 07, 2025

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Ely was super and made me feel very special and cared for my issues

Larry C. | Oct 01, 2025

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I saw Amanda and Sara today - they were so lovely. Sara I was told was just sitting in so she didn’t say very much of course, but Amanda was an absolute gem. If more people in healthcare were like her, the world would be a much better place to live in. I came from North Carolina where I have consistently been treated awful by multiple practitioners and their staff, but today more than made up for it. Everyone was so kind and friendly and supportive-it made me want to cry. I hope I don’t need to go back anytime soon, but if I do, Amanda is definitely a wonderful PA-C to request. I can’t say enough good things about her, and I hope all of the warmth and genuine concern for her patients comes back to her tenfold in good karma. Wish I could give more stars than five.

Nicole K. | Sep 27, 2025

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PA Patrick Ely is top notch and has helped me and other family members. He is better than my "primary" doctor, and is available when you actually need care.

Gretchen N. | Sep 18, 2025

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Very knowledgeable, professional, efficient and thorough. Can not say enough on how pleased I was.

Michael P. | Sep 15, 2025

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I felt I was well taken care of

Rhonda L. | Sep 10, 2025

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Honestly, I absolutely despise going into urgent cares. I found myself out of town, absolutely miserable and desperate. I reluctantly went in assuming it would be the worst and I’d leave annoyed but it was actually a wonderful experience. Amanda Kiessel was so kind, reassuring and helpful. I truly feel blessed that this was my experience being away from home. Thank you!

Jordan S. | Sep 04, 2025

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Patrick was very competent, knowledgeable and kind. I was completely comfortable with my care.

Rosemary J. | Sep 03, 2025

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Attentive knowledgeable

Samuel C. | Aug 25, 2025

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Amazing people and amazing service every time!

Tuvshintugs C. | Aug 13, 2025

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The professional care and concern I recieved from this provider was exceptional! The kindness shown by making sure I could receive the necessary medication in a timely manner was outstanding! Thank you Michael Guillette. Joy, RN ( but an ill patient that Sunday afternoon)

Joy P. | Aug 11, 2025

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After years of living in Durango, I can say I always have excellent care at Durango Urgent Care. The practitioners listen well and are also highly skilled. I fully recommend this urgent care. Mike was great.

Ruby Jo W. | Jul 08, 2025

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Excellent care.

Toni A. | Jul 01, 2025

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Patrick was excellent, he made sure I stayed for my strep test to result so I could start my first dose of antibiotics before heading home that evening.

Elizabeth D. | Jun 08, 2025

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The office was quick and helpful and addressed my issues. Staff was friendly.

Jeffrey V. | May 31, 2025

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I had seen my PCP earlier that day and felt that I was dismissed. I wanted a second opinion via X-rays s/p a 6ft fall off a ledge that gave way. The X-rays were WNL which gave me great relief to conclusively KNOW I could move without causing potential further damage to myself. I felt as though Dr. Stewart listened and truly helped me. It took a tremendous weight off my shoulders in that moment. I sincerely thank Dr. Stewart and his team for taking me seriously. I highly recommend Durango Urgent Care.

Lisa S. | May 30, 2025

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Excellent visit. Very nice staff got me in right away as I am not from here and I am travelling. Took care of my issue and their office followed up with me the following day. I would highly recommend them.

Loretta R. | May 28, 2025

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Happy to get in and be seen while traveling. Dr Stewart gave me good advice for my ailment

Stacie S. | May 23, 2025

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Everyone was helpful and professional.

Mary L. | May 17, 2025

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we were extremely impressed by the service record at your urgent care clinic. The doctor was very thorough and explained everything in a way that was easily understood. I would recommend the clinic to anyone.

Chuck R. | May 11, 2025

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Dr. Ely is an excellent physician! He was thoughtful, professional and very caring. I felt completely comfortable with his diagnosis and his referral to Dr. Anderson. He explained the x-ray and allowed me to visually see it while he was explaining it ----that was very important to me. All assistants at the Urgent Care office were considerate and very polite in helping me throughout my appointment. Thank you very much! Sincerely, Karen E. Small

Karen E. S. | Apr 26, 2025

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Dr. Stewart was pleasant, patient and provided a thorough examination of my wound and recommended care.

Wendy M. | Apr 18, 2025

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She was very attentive and called me twice to check and make sure how the antibiotic was working for me. I was very pleased with her attention to my needs.

Karie B. | Apr 17, 2025

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I walked in an hour before closing and they were still very kind and accommodating. A short wait, I was taken back and seen right away, fixed me up and out the door. I know that if I would have waited instead I would’ve ended up in the emergency room in the middle of the night.

Debra M. | Mar 31, 2025

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Friendly staff, quick and efficient process.

Nicole W. | Mar 22, 2025

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Chris listened and had very good common sense advice for treatment. Good guy.

Mike D. | Mar 01, 2025

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Sometimes urgent care can feel the opposite of urgent or caring. But I was able to schedule a last minute appointment, see a caring and thoughtful nurse, and visit with a thorough and sensitive doc who did not seem rushed or “put out” that I had medical needs on a Sunday evening. I love this crew.

Jenn W. | Feb 23, 2025

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Amanda is an outstanding health care provider and I have the utmost respect and admiration for her. Not only is she extremely knowledgeable, competent and professional, she is warm, friendly and most helpful. I felt safe with her and completely trusted her medical judgement and knowledge. Thank you, Amanda!

MJ M. | Feb 15, 2025

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My experience with Durango Urgent Care has been very pleasant :) The checking process was efficient, and I consulted with Ms. Kiessel. She provided prescription medicine that helped me tackle the issue. I had follow on questions for which I called the clinic. She addressed my queries very professionally and patiently. I am happy with the level and quality of care provided and would wholeheartedly recommend seeking care at Durango Urgent Care, and especially from Ms. Kiessel.

Mahesh V. | Jan 23, 2025

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A very professional approach to my problem. I liked the fact that he actually looked you in the eye and was truly listening. He took logical steps to ensure he had evaluated the problem correctly. Very happy.

Dan F. | Jan 09, 2025

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I felt like he was an old school doctor. Very knowledgeable and showed a good concern for his patients. I still would have like to had a chest X-ray.

Susan P. | Dec 30, 2024

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Very informative diagnosis

Glenn D. | Dec 30, 2024

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Christine is a Kind and compassionate caregiver. She listened so attentively. Her knowledge ensured the best diagnosis for effective treatment. With gratitude for her trustworthy care.

Judy B. | Dec 19, 2024

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Excellent service. Very patient.

David S. | Dec 04, 2024

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Patrick, Jane, and Ali are all amazing! They were so kind and patient, they took great care of me.

Sarah W. | Nov 13, 2024

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Amanda was very attentive and caring with our son

Luciana C. | Nov 13, 2024

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She is very friendly and caring.

David S. | Nov 11, 2024

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good care

Craig C. | Oct 24, 2024

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We were passing through town on a trip to Pagosa Springs and realized that our daughter had an ear infection. It was easy to chekc in online 30 minutes out, and we were seen almost exactly at our scheduled time. All of the staff was friendly and kind, and the visit was incredibly quick. It's the best Urgent Care visit my husband and I have ever experienced. We got the meds and were back on the road quickly!

Kathleen S. | Oct 19, 2024

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Came in with severe sinus and ear pain issues. Provider didn't take concerns seriously despite obvious discomfort. Said we'll test for covid/flu/rsv. Said she would call back with results, either positive or negative. Never called back. I called for results, they never called back.

Jeffrey A. | Oct 12, 2024

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Megan was wonderful and even gave me a followup call. And during the followup call send in a scrip of antibiotics that I needed for bullseye bite that the ER I wasn't able to get. Thank you Megan. Made my vacation so much better since I was not near my home medical care physician.

Gail K. | Oct 10, 2024

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Amanda was Awesome, she had a great personality, great bedside manner and she was very engaging. Amanda made my semi emergency a pleasant and painless experience. If I ever need urgent care again I hope Amanda will be there. I can’t say enough good about her. Thank you Shawn Glynn

Shawn G. | Oct 10, 2024

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NIck was personable, really listened, asked appropriate questions, asked for my input and made well-reasoned decisions. Who could ask for more?? I felt my care was terrific.

Rhonda H. | Oct 04, 2024

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Took my pain seriously, worked out pain relief that would work for me, and walked me through how to take care of my injury afterwards and was still time efficient. After this visit I felt both physically better but also emotionally better knowing confidently that I wouldn't be needing surgery, and knowing what I needed to watch out for to keep it from getting that bad. I have rarely had a doctor who paid attention to both pain and injury severity, it was a breath of fresh air to have an injury that would get better on its own and still get support with pain and recovery.

Salem R. | Oct 04, 2024

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Claire and Amanda were both awesome and even made the experience enjoyable!

Karen P. | Sep 21, 2024

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Claire is super thorough and took excellent care of me. She was genuinely concerned about my well being and did all she could to diagnose and treat my condition. Highly recommend!

Michael S. | Sep 17, 2024

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Great help. Short wait.

Tim L. | Sep 17, 2024

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So great to have a place to go get help whenever it’s needed. Excellent care and after care.

John V. | Sep 06, 2024

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Good experience from beginning to end. Left with the proper med prescriptions and feel better today because of it.

Danny B. | Sep 06, 2024

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She is fantastic I was very impressed thank you

Kim S. | Aug 29, 2024

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great caring provider. She really listened

Bill K. | Aug 24, 2024

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I also want to praise the entire staff. It was a full house when I arrived, but procedure ran loke clockwork - had to wait a couple of hours but no problem! Mike knew what issue was as soon as he felt lump on my neck ... lipoma ... fat ... so no cancer or concern. Recommended I see a dermatologist if condition worsens. Very professional, met me with a big grin and handshake ... recommend him highly!

BONNIE C. | Aug 23, 2024

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Great bedside maner and made me feel at ease during a very difficult time for me

Ryan T. | Aug 01, 2024

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The PA and nursing staff were amazing, professional, kind, and courteous. Although this was my first time behind the doors, I have been there with family and friends, and it's always the same. Great experience despite the circumstances.

Larry R. | Jul 31, 2024

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Was visiting from Nebraska. Totally impressed with appointment and check in process. Staff was caring and helpful. Dr Koch was fantastic. Even after I left the area she followed up to see how I was doing and provided guidance. I highly recommend this practice.

Dennis R. | Jul 19, 2024

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As always, top notch care from a top notch crew.

Rayne B. | May 18, 2024

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Very pleased with the care and attention received by all the staff. Excellent in all ways!!

Patsy M. | May 12, 2024

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First time dealing with the urgent care. Short wait time and checking process. Care was as expected. I had several follow up questions/concerns after my visit in which I was able to call (twice) and talk to a provider that was able to help clarify my questions/concerns. Very helpful and friendly.

Molly M. | Apr 24, 2024

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Can’t say enough good about my visit. Very fast and thorough and doctor went out of his way to make sure I was able to enjoy my vacation.

Christy V. | Apr 20, 2024

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Short wait time, quick visit. Bre was great. No complaints.

Dan S. | Mar 17, 2024

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She got me started on the road to recovery

James S. | Feb 17, 2024

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First visit with this caregiver. I got exactly what I needed,no waiting, very kind and professional!

Brian R. | Feb 14, 2024

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As always, 10/10.

Rayne B. | Feb 12, 2024

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Doctor Stewart listened to what happened to me and checked out my injury. He had my ankle z-rayed and gave me advice on how to manage my badly sprained ankle and gave me a referral to see my orthopedic doctor if I had further concerns.

Katherine M. | Dec 16, 2023

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Great experience with an incredibly kind provider. She explained everything well and helped eliminate anxiety.

Katie S. | Nov 07, 2023

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On time with my appointment. Everyone was professional and very caring. i highly recommend Durango Urgent care

Beverly W. | Nov 02, 2023

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Timely, caring and thorough care.

Deborah F. | Oct 15, 2023

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It was fine.

Carol W. | Oct 13, 2023

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Check in was friendly and super fast Room tech was super amazing Nick really made me feel welcomed and provided me with an excellent exam and advice…check out was informative and easy. Every person in this office was professional and very helpful…I’ve used this clinic for yrs and believe they do a better job then my local practice who seem burnt out! Super amazing staff

Julie L. | Oct 12, 2023

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My husband and I went in to urgent care while traveling. We both had tested positive on a covid home test the night before. It care was outstanding! Shaina was thorough and explained everything very clearly and answered all questions. If you were closer than a12 hour drive I would make your clinic out PCP!

Maryette R. | Oct 11, 2023

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tested positive for Covid while out of town. She was very helpful, got me the meds I need and put me at ease regarding what I was dealing with and what to expect

Dave K. | Oct 05, 2023

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Mike quickly diagnosed my eye problem, gave me instant pain relief, and called in a prescription nearby.

Joe T. | Sep 27, 2023

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Professional. Asked appropriate questions. Caring & empathetic. Kept me advised as to what was happening and what was going to happen. Checked my level of pain and anxiety frequently.

John K. | Sep 27, 2023

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This was the best service I have had at an urgent care. The staff really cared about my condition. I didn't realize how sick I was and I was told what I needed to do to hopefully get better. Getting a phone call on Saturday showed how concerned they were about me. Thank everyone for your help.

Rocky G. | Sep 01, 2023

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Got in quickly and nurse was kind, took time to explain and made sure I understood everything before I left

Judy M. | Aug 31, 2023

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Mike was very courteous and efficient.

Helene W. | Aug 17, 2023

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Great service. Very caring staff

EILEEN M. | Aug 15, 2023

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Dr. Patrick was great. He was thorough and helpful. He followed up with new information and then again the next day! Very impressed with the follow up care!

Karin B. | Aug 01, 2023

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Sean was attentive, informative, and helped me weigh options and outcomes

Andy L. | Jul 26, 2023

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I was feeling very sick and Susannah and her assistant were very helpful, and got me in and out quickly.

Jeffrey M. | Jul 19, 2023

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Dr Cain was very knowledgeable regarding my ear ailment, and I left very comfortable.

JAMES G. | Jul 19, 2023

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Received an appointment quickly, about an hour wait; OK for urgent care. Provider was nice, responsive to the allergy skin condition I had. I was given 5 days of 60mg Prednisone, decreasing to 40mg and topical steroids. This does was very high, after 5 days I was left shaking, blood pressure high and the skin condition was not controlled, hives, red and itch spread to my entire face, neck and chest. Went to my primary provider who gave me a Solumedrol injection and 7 more days Prednisone at 20 mg, decreasing to 10mg, then 5 mg. Also added supplements and OTC antihistamine combinations. No more topical steroids as these made the condition worse. Following up with Dermatology.

Kristin W. | Jul 11, 2023

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Ms Kiessel and the entire support staff were warm, welcoming and attended to my healthcare needs with empathy while maintaining professionalism, making the entire process speedy and pleasant!! I’m appreciative of the clinic team and the seamless care. Thanks so much!!

Chris S. | Jul 08, 2023

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The health situation was taken care of. Because of a conflict in scheduling my wait time was way too long, but my treatment was outstanding. Worth the wait.

Carol N. | Jul 05, 2023

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The PA it was very caring and gave us some good information as a starting point to determine what was causing the problem with my son's ears.

Emil S. | Jun 29, 2023

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During a bought of croup, our visit to the DUC helped our 5 year old daughter tremendously. Patrick’s bed side manner was impressive as well as his ability to help us feel at ease. The office staff were very kind and it was easy to make an appointment on line.

Nicole W. | Jun 29, 2023

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Very competent and personable office visit!! The doctor and all support staff were very thorough, listened to my concerns and communicated prognosis to me in an understandable manner. Best visit I've ever had to a walk in clinic!! Plus my wait time was short!

Steven O. | Jun 25, 2023

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Sean took good care of a cut on my leg at Purgatory. Thanks for the availability of care up there.

Jackie S. | Jun 20, 2023

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Provider listened and explained that for my situation, I needed to go to Mercy for diagnostic testing that they couldn’t readily provide. That’s what I did. Overall, the care and concern I got was good and appreciated.

Robert M. | Jun 20, 2023

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Susanna was very thorough and helpful. She’s great.

Tracy B. | Jun 19, 2023

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I liked the online check in. Staff was very welcoming, business oriented and caring. Got a bonus tetanus shot that I needed and a cream that actually works for my dermatitus/eczema. They even gave me a list of local primary care providers and pointed out the top 3 that were accepting mew patients, which is a huge time saver for me. I just wish I would have come in sooner!

Lucas M. | May 31, 2023

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We were seen quickly on a holiday weekend, and met with friendly staff. Susannah Young was friendly, caring, and helped my 8 year old feel at ease. Office staff was helpful and kind.

Misty S. | May 31, 2023

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If could give them 6 stars, I would. I am an out-of-town traveller and Dr. Nick Armano saw me and examined my right ankle, which I'd recently injured. He got me 3 X-rays immediately in their clinic and found a hairline fracture. While not the news I wanted, he gave me a protective boot, crutches and great advice about taking care of myself going forward. His prompt attention, medical advice and "beside manner" were excellent. I highly recommend the Durango Urgent Care center and Nick in particular! Thanks D. Morganstern

David M. | May 23, 2023

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ALTHOUGH IT WAS A MINOR PROBLEM, I WAS GIVEN ALL THE CARE AND INFORMATION NECESSARY TO RESOLVE MY PROBLEM. THANKS A LOT.

MARCELO G. | May 16, 2023

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Was able to get in quickly. Tested for RSV, Flu, and Covid with one swab and notified of result in 20 minutes and picking up script soon after that

Melissa L. | Apr 26, 2023

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Very quick and friendly

Cynthia K. | Apr 26, 2023

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Sean was fantastic. Our vacation seemingly took a hard turn down as our little girl spiked a fever, refused to eat and became dehydrated while we were skiing up at Purg. Not being from the area, I did a quick Google search and found this UC—I’m glad that I did! I’m an emergency physician with almost a decade of experience, and if I’m honest, urgent care facilities in my home town can be hit or miss. Not so in Durango! Sean was methodical and thorough in his assessment and did a great job diagnosing our little girl with strep. I’d let him care for my family 10/10 times. Great job to the whole staff at DUC!

Adam W. | Apr 17, 2023

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Every time I have gone to Durango Urgent Care, the staff have been friendly, caring, & treated me with compassion. They always follow up with a phone call in a couple of day’s to check to see how you are doing. It just show’s how much they care. I will always recommend them!

Robyn P. | Apr 10, 2023

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Had a great time with a great staff. Everyone seemed knowledgeable and very nice.

Floyd P. | Apr 09, 2023

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Logged in made online appointment. It wasn’t too long before I was taken into office and checked out. She was very informative and helpful, prescribing something for my nasty cough. Felt better after she sounded my chest which I was concerned about. Rechecked my blood pressure which was high. Good visit.

Avril C. | Apr 08, 2023

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Staff was attentive.

Barbara G. | Apr 03, 2023

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Thanks for the great and quick care! So easy and fast!

Megan O. | Apr 03, 2023

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Nic took care of my 12 year old daughter after breaking her arm snowboarding. He was thorough and calming during the exam and consult afterwards. Great bedside manner and patient care. Thank you!

Monica D. | Apr 03, 2023

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Very efficient and professional yet friendly and supportive

Bindu B. | Mar 27, 2023

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It was actually both Claire and Sean! She wasn't on your list. Thank you!

Daisy D. | Mar 27, 2023

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Nick was excellent. He gave great advice, explained things clearly, and his “better safe than sorry” approach with regard to the X-ray gave me peace of mind. I left there knowing I had a cracked fibula instead of wondering about the extent of my injury.

Dennis H. | Mar 27, 2023

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Had a great provider

Geneva B. | Mar 23, 2023

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Very professional and knowledgeable.

Theresa P. | Mar 21, 2023

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Dr. Cain is awesome. I am satisfied with the care I received. He is efficient and thorough with his assessments. I would argue this was the best urgent care experience I’ve had.

Christine K. | Mar 21, 2023

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It was great to be seen in a very timely manner. Everyone, especially Amanda, was very professional and caring about my condition(s). This was not my first visit to Urgent Care and it probably won't be my last.

Steven R. | Mar 18, 2023

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I was seen quickly. All staff listened carefully, explained everthing that was going on.

Tom M. | Mar 16, 2023

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Amanda and all the staff at Durango Urgent Care were great. I was able to make a same day appointment and received the care I needed. I even received a 48-hour post-care call to make sure I was doing OK. We make several trips a year to Durango and this is the place I will go when I need care. Thanks Amanda and Team!

Richard S. | Mar 15, 2023

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Wait was not long. And had a very nice follow up call. Everything went well

Janet D. | Mar 15, 2023

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I really appreciate how quickly the team was able to evaluate and diagnose my ankle fracture. Sean was congenial and thorough. The only concern I had was that there was a delay in transmitting my referral to the orthopedic surgeon which delayed setting up my initial appointment. Otherwise, thank you for your help and skillful care.

Shawn G. | Mar 14, 2023

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Dr. Mike listen to my concerns and my issues very well. He took time with me and I felt like I mattered as a patient. The whole staff was very kind and I appreciate you all very much!

Ute E. | Mar 08, 2023

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Doctor was great! Staff was nice! Felt like needs were addressed! Beats a 10 hour wait at the emergency room!!!

Leonard L. | Mar 07, 2023

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Excellent care

Michael M. | Mar 06, 2023

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Very nurturing, supportive, explained each and every step - great job on stitches and the lidocaine shot!!

Kate B. | Mar 05, 2023

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I was seen in a very short time.I was happy with my treatment because I had immediate relief for my congestion and cough.The nose swab test results for flu / Covid were negative and brought peace of mind.The staff here is professional and friendly and I really appreciate having them in Durango!

Brian R. | Mar 01, 2023

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I was seen quickly at the Purgatory Urgent care and Nic was amazing. He was attentive to my issues and quickly diagnosed my problem and gave me the information needed to get over my issues quickly and completely.

Cindy A. | Feb 27, 2023

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I was visiting Durango and had a Covid exposure so I wanted to be tested and or treated as soon as possible. I came in on a Sunday afternoon and waited only about 30 minutes to be seen. I was very pleased with the care I received.

Liz D. | Feb 26, 2023

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Quick diagnose and Dr. Guillette explained medication and procedure thoroughly.

Sheri T. | Feb 25, 2023

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Spoke clearly and professionally. Very kind

Ann H. | Feb 24, 2023

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Amanda was very thorough and professional with me. She explained what might be happening with me. She took a Covid/RSV/flu test and it showed positive for Covid.

Judy F. | Feb 22, 2023

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Amanda went above and beyond to make sure I got the necessary meds and follow up appointment.

Robert C. | Feb 22, 2023

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Excellent experience

Nate H. | Feb 21, 2023

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Was thoroughly impressed by everyone on a recent visit for a laceration under my eye. From the folks at the front desk to the nurse to Amanda Kiessel, the service and care was top notch.

Blake M. | Feb 18, 2023

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I went to urgent care in one of the most painful sicknesses I’ve had yet! The front office staff was incredibly kind and calm. Dr. Nic was not only the nicest doctor I have ever met but he was super informative, to the point, and wanted what was best for me to get better. He found out what the issue was in minutes, or at least it felt like it because he was so fast! I’m definitely coming to this urgent care if I need friendly, comfortable, and overall great service.

Amber M. | Feb 11, 2023

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Wait was uncomfortably long, but service was good.

Jennifer M. | Feb 11, 2023

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She was very thorough and sympathetic to my problem. Excellent service.

Sharon G. | Feb 10, 2023

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Had RSV symptoms. Dr. Frost made a thorough assessment, even ordering a chest x-ray to eliminate pneumonia. Provided suggestions for dealing with RSV and diabetes.

Robert S. | Jan 30, 2023

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Attentive and thorough.

Michaela F. | Jan 30, 2023

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Sean was great and very helpful. I wish I could have him as my doctor with treatment referral capability. I was extremely pleased with my experience at Urgent Care.

Alvin L. | Jan 30, 2023

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MOST PLEASANT AND HELPFUL

BETTY Y. | Jan 28, 2023

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Very happy with the help I received. Felt confident in her knowledge and abilities.

ALICE D. | Jan 22, 2023

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ok. Got what I needed.

Carl D. | Jan 21, 2023

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Clear and concise diagnosis and suggestion course of action

Lorie H. | Jan 21, 2023

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Fast efficient. Doctor was no nonsense and got me out of there in 25 mins. Very satisfied

Michael G. | Jan 20, 2023

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Excellent

Jessica M. | Jan 19, 2023

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I was well taken care of and did not have to wait long. Thank you

Kim W. | Jan 17, 2023

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Thoughtful and took time to evaluate my problem

Robert S. | Jan 13, 2023

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Dislocated thumb, kindly and efficiently taken care of.

Peggy W. | Jan 11, 2023

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Ms Kiessel was very friendly and competent. She gave me good recommendations for my condition. I was seen quickly and the staff were all friendly and helpful. Thank you all for being available on a Sunday

Mary F. | Jan 10, 2023

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The nurse helped me get a urine sample.

Bonnie F. | Jan 09, 2023

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I was quickly seen and all the staff were extremely helpful. The diagnosis was thoroughly done and I was quickly on my way to better health.

Merle W. | Jan 07, 2023

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Great

Joe K. | Jan 05, 2023

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Pretty good for an urgent care facility. In and out under 1 hour.

Paul E. | Jan 05, 2023

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I went in because I had a clogged ear, that was draining and I couldn't hear out of, from having the flu. Nick made sure to ask about all my symptoms and look at my ear. He said I had a pin size whole in my ear drum. He made sure to explain what that meant, how long it would take to heal, and what to expect as it was healing, why he was putting me on the medication he was, and how to take care of my ear while it was healing. I left knowing I would start to feel better soon.

Sheena H. | Jan 05, 2023

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Sean was great. Couldn’t be happier with the attention that we received

Christopher H. | Jan 05, 2023

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Dr. Patrick was professional, listened to my concerns and ran some tests. He asked if I wanted to wait the 45 minutes for the results in the office or at home. I appreciated that offer because I was super sick and wanted to go back home. He called with the results exactly when he said he'd get them and provided me with medication options. Overall an easy experience.

Vivienne M. | Jan 05, 2023

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She was wonderful! The waiting room was full of grumpy people, and it was Chrstams Eve, yet she took the time to talk to me, was not rushed and I felt truly taken care of

Julianne F. | Dec 29, 2022

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Dr. Cain took the time to explain the medical situation even though there was nothing that could be done. He was very prompt informing me of test results

Paula M. | Dec 22, 2022

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Durango Urgent Care was really quick to get me in, examined and X-rayed, they identified the fractured rib, and I left with care instructions and a prescription to ease the pain. Thanks, Gregg

Gregg D. | Dec 21, 2022

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Efficient and caring.

Jeannine G. | Dec 20, 2022

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Dr. Cain was professional and efficient.

Jeryl G. | Dec 16, 2022

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We were in Drango on vacation and I had a cough for a week that simply would not let up. At 83 I was getting quite concerned. My husband located Durango Urgent Care on Google. They were wonderful! They took us right in, saw me quite quickly, assessed by symptoms, checked my lungs and found them clear, gave me a couple prescriptions to help relieve symptoms, and assured me I would no doubt be getting better in another week, that I simply had a virus that was making the rounds. That reassured me, though it did not much encourage me on vacation. Their fee was not outrageous either!

Joy C. | Dec 16, 2022

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I can't tell you how wonderful I was treated in your Clinic. Fast and wonderful staff!!

Rhonda S. | Dec 12, 2022

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Very nice man!! Answered all the questions that I had and gave me the reassurance that I needed before seeing Ortho. I was also seen very quickly considering it was a Saturday which appreciated

Lydia H. | Dec 10, 2022

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Susannah listened to my concerns, explained why she made the diagnosis she did (and why she ruled out other diagnoses), and prescribed the medication to resolve my issue.

Paul G. | Dec 06, 2022

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Amanda is always terrific! She is also very efficient, asks good questions, and gives concise explanations. It’s like dealing with another engineer, meaning optimum.

Tyson F. | Dec 05, 2022

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Amanda was very pleasant and tended to us with the utmost care. We really appreciated her calling the next day to follow-up to see how we were feeling.

Linda C. | Dec 01, 2022

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Amanda was very helpful and pleasant. She made the experience welcoming . She also followed up with us the next day, which was very much appreciated.

Linda C. | Dec 01, 2022

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The only urgent care I will go to ! The providers listen and are great to work with .

Lori F. | Nov 30, 2022

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a great doctor and a great check up. No place or Doctor does it better.

CALEB R. | Nov 23, 2022

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Long wait but staff was very helpful and PA was informative on RSV

Jessica B. | Nov 21, 2022

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Very helpful!!

Sally S. | Nov 13, 2022

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Absolutely wonderful -- Nick was delightful as was Amanda in fixing my problem. I was treated with respect; I felt heard and cared for.

Monte M. | Oct 18, 2022

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My visit was great - receptionist was so nice - she got me in right away - Dr Cain was very good - he checked me out thoroughly and ordered me meds and had me on my way quickly! His treatment options worked very well and I am doing very well . Another doctor called to further answer follow up questions! I felt very well cared for ! A lady called me later to check on me and see how I was doing ! Great urgent care experience!

Diane D. | Oct 15, 2022

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Good service

Melina A. | Oct 06, 2022

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Everyone was so incredibly friendly and helpful. It was truly an amazing experience!

Leslie K. | Sep 28, 2022

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Patients Reviews